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Tourist Board - Quality Assured Visitor AttractionMAS Accredited Museum

Visiting the Abbey? Follow the guidelines

Visiting the Abbey? Follow the guidelines

Since the start of the Covid-19 pandemic Glastonbury Abbey has remained open to visitors when it was lawful and within government guidelines to do so. Our staff are to be commended for working so well in an environment where they are potentially exposed to the covid-19 virus on a daily basis. Without their work the abbey would not be able to be open through this time. The vast majority of visitors are also to be commended for their behaviour and support through this time, following guidance while on site and generally being aware of the safety requirements we all must adhere to when visiting any open-to-the-public space.

Unfortunately, we are continuing to receive reports from staff that some visitors (abbey members in particular) are reacting poorly to the guidance and have at times been abusive towards the staff.

To be clear, when visiting the abbey:

  • You will be asked to wear a face covering within the inside spaces that are open to the public if you are not already wearing one.
  • You will need to follow all government guidance.
  • When the abbey is closing you will need to leave when asked.
  • You will follow all staff guidance and requests.

It is the responsibility of all visitors and staff to ensure the guidelines are being followed. This is a requirement of being open to the public at this time and failure to meet these requirements could result in large fines and the abbey having to close to the public while the pandemic continues. It is not acceptable to verbally abuse staff while they are simply trying to keep the space safe and open to all.

Any member abusing or challenging staff may have their membership suspended or cancelled.

We look forward to welcoming you at the abbey throughout the pandemic and beyond.

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Added: 11th January 2021

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Contact Us

Glastonbury Abbey
Abbey Gatehouse
Magdalene Street
Glastonbury
Somerset
BA6 9EL

+44 (0)1458 832267

info@glastonburyabbey.com

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